E10 Privacy Policy — How Your Data Stays Protected
E10 places the highest priority on the privacy of users in Bangladesh. This policy provides a full explanation of how your data is collected, used, and kept secure.
What Data We Collect
When you register or log in to the e10 platform, we collect certain necessary information. This is used solely to manage your account and improve the quality of our services.
We collect the following types of information:
- Account Information: Your name, mobile number, email address (if provided), date of birth, and national ID details (collected during verification).
- Payment Information: bKash, Nagad, or Rocket number for BDT transactions; bank account details (where applicable). We do not store full payment card information.
- Device & Browser Information: Your device type, operating system, browser version, IP address, and session information.
- Usage Data: Pages you visited, games you played, betting history, and time spent on the platform.
- Cookies & Tracking Data: Session cookies, preference cookies, and security tokens.
Data Types at a Glance
- Name & Mobile Number
- Date of Birth & Identity Verification Details
- BKash / Nagad / Rocket Number
- Device & IP Information
- Game & Betting History
- Session Cookies & Tokens
How Your Data Is Used
Your data is used to create, verify, and secure your account. It is essential for confirming your login and identity.
Payment information is used to securely process deposits and withdrawals and to prevent fraud.
Usage data is analyzed to improve the platform's games, betting experience, and overall performance.
Your contact information is used to send you promotions, security alerts, and important updates.
Data is analyzed to detect unauthorized access, multiple accounts, and suspicious transactions.
Your data may be used to comply with applicable laws and regulations, and to respond to lawful requests from government authorities.
Cookies & Tracking Technologies
The e10 platform uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.
We use the following types of cookies:
- Essential Cookies: These cookies are essential for maintaining your login session and ensuring security. They cannot be disabled.
- Functional Cookies: Used to remember your language preference and other settings.
- Analytics Cookies: To understand which sections of the platform are used most. This data is entirely anonymous.
You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to not work properly.
Important Information About Cookies
- Session cookies are deleted when the browser is closed
- Persistent cookies expire after a set period
- No third-party advertising cookies are used
- Cookies do not directly identify you
- Cookies can be cleared from your browser settings
Data Retention, Security & Third Parties
Data Retention & Security
All data collected on e10 is stored on secure servers and protected using SSL encryption technology. Your payment information is stored with an additional layer of encryption.
Even after account closure, certain data may be retained for a period of time due to legal obligations. Once no longer required, data is securely deleted after the designated retention period.
Sharing Data with Third Parties
E10 never sells your personal information to advertisers or third parties. However, limited data may be shared in the following circumstances:
- Payment processing providers (bKash, Nagad, etc.)
- Identity Verification Services
- In response to lawful requests from government or law enforcement agencies
Your Rights & Policy Updates
Your Rights Over Your Data
As a registered user of e10, you have the following rights over your personal data:
- Right of Access: You may submit a request to find out what information we hold about you.
- Right to Rectification: You can contact our support team to correct any inaccurate or incomplete information.
- Right to Erasure: Under certain conditions, you may request the deletion of your account and associated data. However, some data may be retained due to legal obligations.
- Right to Object to Processing: You may request to opt out of marketing communications.
To exercise this right, contact our support team directly at: [email protected]
About Policy Changes
E10 may update this Privacy Policy when necessary. Registered users will be notified in advance of any significant changes.
The most current version of our Privacy Policy will always be available on this page. We recommend checking back regularly.
Have a question? FAQ View.
Stay Safe, Play with Confidence
Every piece of your data is safe with e10. Our support team is always here for any questions you may have. Join today and enjoy with complete peace of mind.